English at the Workplace

Course Description
English Language is widely used in all sectors and proficiency in the language will give you a greater advantage.”
This is a 3-day intensive programme on English language, for anyone who needs to improve and enhance their proficiency and competency of the language.
Key Topics covered
OBJECTIVES:
- To converse clearly, correctly and concisely.
- To use the correct expressions in daily contacts with people.
- To develop the confidence to speak and write well in English.
- To pronounce the words correctly and clearly.
- To learn how to present and speak with poise.
- To expand vocabulary and use the right choice of words.
- To create various types of effective business documents.
- To know the rules to effective writing.
- To enhance their knowledge, skill and confidence to write well.
- To write effective business letters, emails and memos.
- To choose the right words, style and tone.
- To project a better image of yourself and your organisation.
COURSE CONTENT:
Module 1: The importance of the English Language:
- Introduction
- Pre-course assessment
- Opportunities & Threats
- Global English
Module 2: Spoken & communication: (Speaking Skills)
- Making introductions and greetings
- Expressing polite remarks
- Thank you and please
- Listening, understanding and replying
- Expressing and making apologies
- Questions and answers
- Agreeing and disagreeing
- Starting a conversation
- Expressing opinions
- Making requests
- Expressing invitations and responses
- Making suggestions
- Making evasive statements
- Expressing sympathy, condolence and consolation
Module 3: Using Proper English Grammar: (Writing Skills)
- Grammar rules
- Parts of Speech
- Is, are, was, were
- Has & have
- Do & does
- Present, Past & Future Tense
- A, the, an
- Singular and plural
- Present, Past & Future Continuous
- Question forms
- Subject-Verb Agreement
- Grammar exercises
Module 4: Essential Vocabulary and Reading: (Listening Skills)
- Vocabulary in the workplace
- Wh-words
- Time related words
- Reading to improve vocabulary
- Newspaper & Magazine articles
- Reading text
- Opposites
- Odd one out
Module 5: Business Writing Skills: (Writing Skills)
- The ABC of writing
- Letter, emails and Memos
- Creating a message
- Effective layout
- Effective editing
- Rules of Good Writing
Module 6: Correct Pronunciation: (Speaking Skills)
- Phonetic training
- Word stress
- Sentence stress
- Vowels and consonants
- -ed endings
- Sounding enthusiastic
- UK vs US English
- Common errors in pronunciation
- Words that sound the same
- Words with silent letters
Module 7: Telephone English: (Speaking Skills)
- The courtesies and techniques of the telephone
- Using the right phrases and words
- Learning and using a script
- Handling difficult situations
- Sounding polite and gentle
Module 8: Presentation Skills: (Speaking Skills)
- Speaking face-to-face
- Speaking with poise and confidence
- Overcoming nervousness when speaking
- Post-course Assessment: ‘My Speech’
Who is this course for?
This is a 3-day intensive programme on English language, for anyone who needs to improve and enhance their proficiency and competency of the language.
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