Course Description

This is a full or part-time course aimed at individuals wanting to work as customer facing services people in the Services industry such as in hotels, airlines, hospitals and the F&B industry.

Key Topics covered

How is the programme run?

Step 1: 3 month intensive classroom training by experts

Step 2: 1 month industrial training in relevant field of interest

Step 3: Final Examination and English Placement test

Step 4: Go to work as job is assured!

ASM Learning’s dual certification (with University of Cambridge – Cambridge English Certificate) service professional training programme highlights:

a)    Preparation for University of Cambridge English Test

b)   Authentic situational customer handling skills

c)    Grooming and Posture

d)   Additional essential skills training like safety, report/resume writing, and attitude/self motivation.

e)    Site visits and Industrial training.

This programme is run in collaboration with employers from the following industries:

a)    Airlines

b)   Hotels

c)    Cruise ships

d)   F&B

e)    Travel

f)     Entertainment

g)    Healthcare