Effective Business Communication

Course Description

This 2-day workshop with a practical approach that will be helpful to anyone who is working in an administrative, managerial or secretarial role which demands good communication and business English skills.

Key Topics covered

The Nature of Communication

  •    The Business Letters
  •    Telecommunication
  •    Internal Communication
  •    Persuasive Communication
  •    Visual Communication
  •    Reformulating and Summarizing
  •    Comprehension

Who is this course for?

This course is targeted to Managers, Executives, Supervisors, Officers, Secretaries, Clerks, Sales & Marketing Personnel, Department Heads and anyone looking to improve their work communication skills.

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